Privacy Policy

We collect information necessary to process your business inquiries, product samples, production orders, and international shipments. This includes:

• Contact Details: Name, business email address, phone number, company name, and job title.
• Billing & Shipping Information: Physical delivery addresses, invoice details, customs documentation requirements, and tax IDs where applicable.
• Production Data: Tech packs, vector artwork files, logo graphics, custom sizing specifications, and proprietary brand guidelines.
• Technical Web Data: IP address, browser type, device details, and site activity collected automatically via standard analytics and caching tools.

Your data is used strictly to fulfill manufacturing contracts and maintain operational communication. Specifically, we use collected information to:

• Process, manufacture, and deliver your apparel orders and sample requests.
• Communicate regarding production timelines, digital mockups, quality assurance, and shipment tracking.
• Generate commercial invoices, export documentation, and compliance records.
• Improve our website performance, shop floor tracking applications, and customer service portals.

We do not sell, rent, or trade your personal or business data to third parties. We only share information with trusted third-party service providers essential to fulfilling our manufacturing services:

• Logistics & Freight Partners: Express couriers (DHL, FedEx, UPS) and commercial air/sea freight forwarders to deliver your shipments.
• Payment Processors: Secure banking institutions and payment gateways to handle order transactions.
• Legal & Customs Authorities: Official customs agencies to execute international export clearance.

We implement robust technical and physical security measures to protect your commercial information, tech packs, and customer records from unauthorized access, alteration, or disclosure.

All digital design assets and proprietary fit profiles are maintained on secure, restricted-access servers in accordance with our Intellectual Property & Pattern Security Policy.

Our website utilizes cookies and performance caching tools (such as LiteSpeed Cache and RankMath) to enhance browsing speed, save session preferences, and gather anonymous site traffic analytics. You can adjust your browser settings to decline cookies at any time, though some interactive features of our platform may be limited.

Depending on your jurisdiction, you have rights regarding your personal data, including:

• The right to request access to the personal data we hold about you or your account.
• The right to request correction of inaccurate contact or order records.
• The right to request deletion of your personal contact data or design archives upon contract completion.

We may update this Privacy Policy periodically to reflect changes in legal regulations, factory operations, or website capabilities. Any revisions will be published on this page with an updated effective date.